The automated passenger counting and information system market size was valued at USD 7.66 billion in 2023. The market is anticipated to grow from USD 8.38 billion in 2024 to USD 17.37 billion by 2032, exhibiting a CAGR of 9.5% during 2024–2032.
The automated passenger counting and information system market involves technologies that track and analyze passenger numbers and behavior in public transportation. These systems enhance operational efficiency, improve service quality, and provide real-time data for decision-making in transit networks. The global automated passenger counting and information system market is experiencing significant growth owing to the rising demand for efficient public transportation systems across the globe. For instance, in January 2023, Canada's urban transit networks experienced an estimated 118.4 million passenger trips, reflecting a significant surge compared to the same period in 2022. This figure represents nearly double the 64.8 million trips recorded in January 2022, underscoring a robust recovery in urban mobility and increased reliance on public transportation infrastructure. Thus, the increasing public transportation is expected to drive automated passenger counting and information system market growth over the forecast period.
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The demand for automated passenger counting and information systems is driven by rising urbanization, population growth, and the increasing need for sustainable transportation solutions. Additionally, technological advancements such as big data analytics and integration of artificial intelligence improve the reliability and accuracy of passenger counting systems, which fuels the automated passenger counting and information system market growth. Moreover, government initiatives aimed at promoting public transportation and reducing traffic congestion are also contributing to the market expansion.
Governments across the globe are implementing stringent data collection reporting requirements to enhance the management and monitor public transportation systems. These regulations are aimed at ensuring accurate passenger counts, tracking passenger movements, and analyzing travel patterns to identify potential security threats. Furthermore, with the growing emphasis on reducing traffic emissions and congestion, governments are promoting the adoption of advanced technology solutions that can optimize public transportation services and improve overall efficiency. Therefore, growing government initiatives and regulations drive the automated passenger counting and information system market growth.
In April 2024, according to the US Department of Transportation, FTA published a new version of the National Public Transportation Safety Plan. It serves as FTA’s primary guidance document to improve transit safety performance.
Technological developments such as integration of AI in automated passenger counting systems provide easy analysis and accuracy to track passenger data in real time. In December 2023, Swiss International airlines adopted an AI-based passenger counting system. Additionally, the transportation authorities are implementing these automated systems, such as AI-based and other 3D sensors, to improve efficiency, reduce costs, and enhance the overall passenger experience. This rise in the adoption of automated passenger counting systems across various modes of transportation fuels the growth of the automated passenger counting and information system market.
The cost associated with implementing automated passenger counting and information systems includes the purchase of necessary hardware and software, installation, training, and maintenance expenses. Various companies and transportation authorities cannot afford to adopt these systems due to their high costs, hindering the growth of the automated passenger counting and information system market.
The automated passenger counting and information system market is primarily segmented based on type, PIS by type, PIS by application, APC systems by application, APC systems by technology, and region.
By Type |
By PIS by Type |
By PIS by Application |
By APC Systems by Application |
By APC Systems by Technology |
By Region |
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The passenger information systems segment accounted for a larger share of the automated passenger counting and information system market due to its ability to provide real-time information to passengers by ensuring a seamless travel experience. It has revolutionized transportation as companies track passenger data and optimize their services. Thus, tracking passenger data allows accurate passenger counts, which helps in resource allocation for future transportation needs and drives the market growth for the segment.
The railways segment dominated the automated passenger counting and information system market, due to the rise in demand for seamless transportation via automated systems in railways. It helps railway operators manage passenger flow and improve customer experience constructively. Furthermore, the advanced developments and technologies in automated passenger counting and information systems help provide real-time information on passenger numbers, platform updates, and train schedules, enabling the operators to make informed decisions and optimize services effectively.
The stereoscopic vision segment accounted for the largest market share in the automated passenger counting and information system market. This technology utilizes advanced sensors and cameras to track passengers’ movements with high precision by ensuring data collection. Furthermore, these systems reduce the margin for error and offer efficiency in public transportation due to their automated nature. Thus, transportation authorities adopt stereoscopic applications to enhance their services and optimize passenger flow.
Asia Pacific held the largest share of the automated passenger counting and information system market in 2023. This is due to the increasing implementation of passenger counting and information systems in transit vehicles to provide secure, reliable, and timely transportation services. Additionally, the vast population density of countries such as India and China necessitates the development of smart transportation networks to provide passengers with a dependable and secure travel experience. For instance, in August 2022, as per the statistics published by the Airports Authority of India (AAI), the total air passenger traffic in India increased to 341 million during 2019–2020 and is estimated to reach 827 million by 2032–2033.
North America automated passenger counting and information system market is expected to grow significantly during the forecast period, owing to the increased need for efficient public transportation systems. Additionally, many countries are investing in technologies to improve passenger counting system accuracy for better passenger experience. Thus, the region is rapidly adopting advanced systems that provide real-time data and analytics for better decision-making in the transportation sector.
The automated passenger counting and information system market is consolidated. The growing focus on data analytics and user experience enhancement favors the global market. The ongoing activities of market players such as, investments in R&D, integration of IoT and connectivity, partnerships & collaborations, and consistent product developments, fuel competition in the marketplace. In November 2023, at APTA Expo 2023, iris GmbH presented the latest sensor generation, “IRMA 6R2,” and introduced the HYDRA IP video surveillance (CCTV) system.
The automated passenger counting and information system market report emphasizes key regions across the world to provide a better understanding of the product to the users. Also, the report provides market insights into recent developments and trends and analyzes the technologies that are gaining traction around the globe. Furthermore, the report covers an in-depth qualitative analysis pertaining to various paradigm shifts associated with the transformation of these solutions.
The report provides a detailed analysis of the market while focusing on various key aspects such as competitive analysis, type, PIS by type, PIS by application, APC systems by application, APC systems by technology, and their futuristic growth opportunities.
Report Attributes |
Details |
Market Size Value in 2024 |
USD 8.38 billion |
Revenue Forecast in 2032 |
USD 17.37 billion |
CAGR |
9.5% from 2024 to 2032 |
Base Year |
2023 |
Historical Data |
2019–2022 |
Forecast Period |
2024–2032 |
Quantitative Units |
Revenue in USD billion and CAGR from 2024 to 2032 |
Segments Covered |
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Regional Scope |
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Competitive Landscape |
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Report format |
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Customization |
Report customization as per your requirements with respect to countries, regions, and segmentation. |
The global automated passenger counting and information system market size was valued at USD 7.66 billion in 2023 and is projected to grow to USD 17.37 billion by 2032.
The market exhibits at a CAGR of 9.5% during the forecast period.
Asia Pacific had the largest share of the global market due to the increasing implementation of passenger counting and information systems in transit vehicles to provide security.
The key players in the market are EUROTECH.; INIT Innovation in Traffic Systems; Cisco Systems; Samsung Electronics; Hitachi; and Siemens AG; HELLA Aglaia Mobile Vision GmbH; Infodev Electronic Designers International, Inc.; DILAX Intelcom GmbH; Iris GmbH.
The passenger information systems category dominated the market in 2023 due to its ability to provide real-time information to passengers by ensuring a seamless travel experience.
The stereoscopic vision category had a significant share due to its advanced sensors and cameras to track passengers’ movements with high precision.