Top Business Process Management Companies: Driving the Next Revolution in Productivity

Have you ever wondered how businesses orchestrate their operations to achieve success? It's a complex task, akin to conducting an orchestra. With numerous moving parts and players, it's easy to fall out of sync. This is where the concept of business process management steps in. In fact, according to Polaris Market Research, the global customer experience business process outsourcing market size was valued at USD 93.12 billion in 2023 and is anticipated to grow to USD 250.65 billion by 2032, exhibiting a CAGR of 11.6% during the forecast period of 2024-2032.

In this article, we will learn what business process management is, its importance, and the top business process management companies operating in the industry.

What is Business Process Management?

Business process management, also known as BPM, is the process of designing, evaluating, and streamlining complete business processes to achieve strategic business objectives, like refining your customer experience framework. The BPM technique can handle tasks and procedures that are often repeated, continuous, or predictable.

Moreover, BPM is an ongoing process that, in the long run, can produce better business results. By using BPM, you may improve your operations and eliminate ad hoc workflow management techniques so that your clients receive better goods and services.

Top Business Process Management Companies

The major players use a range of inorganic expansion strategies, including partnerships, frequent mergers, and acquisitions, to increase the scope of their product offerings. Leading companies in the worldwide business process management industry include:

Accenture

Accenture is an American multinational professional services firm that specializes in information technology (IT) services and consulting. The company's headquarters are located in Dublin. In the early 1950s, it started as the accountancy company Arthur Andersen's business and technology consulting division.

Accenture is a multinational provider of professional services offering a broad range of digital, operations, strategy, consulting, and technology services and solutions. The business assists businesses in enhancing performance and producing long-term value for their stakeholders.

Tibco

TIBCO Software Inc., one of the top business process management companies, is an enterprise unit of Cloud Software Group that offers enterprise software. Its offices are located in North America, Europe, Asia, the Middle East, Africa, and South America, and its headquarters are in Palo Alto. Vivek Ranadivé started it as a Reuters Holdings subsidiary in 1997.

Oracle

With its headquarters located in Austin, Texas, Oracle Corporation is a multinational computer technology business of American origin. In 1977, Larry Ellison, Bob Miner, and Ed Oates co-founded Oracle Corporation as Software Development Laboratories (SDL). The company offers cloud computing and database software, especially the Oracle Database.

Software AG

One of the top business process management companies, Software AG, is a multinational software organization based in Germany that creates enterprise software for big data analytics, integration, and business process management. Established in 1969, the corporation has offices worldwide and its headquarters in Darmstadt.

It is also the second-largest software seller in Germany and the seventh-largest in Europe, serving over 10,000 enterprise clients across more than 70 countries. Software AG is a component of the TecDAX technology index and is traded on the Frankfurt Stock Exchange under the ticker symbol "SOW."

IBM Corporation

IBM is an American multinational company that’s currently present in more than 175 countries. The firm aspires to have a positive, long-lasting impact on the world by discovering, designing, and implementing top-notch technology solutions. IBM’s Watson for Genomics platform helps oncologists to quickly analyze genomic data and use it to develop personalized treatment plans for cancer patients.

Final Words

BPM is a systematic approach to achieving overall organizational goals. Its benefits are many and include increased efficiency, more accurate data, improved customer satisfaction, easier scalability, reduced costs, greater compliance with regulations, and faster turnaround times. As a result, many market players are performing in top business process management companies.